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HamSel Help Center

Help for every part of the service workflow.

Find guidance for homeowner service requests, professional operations, communication, payments, account security, and mobile access.

Homeowners

  • Create and manage a home service request
  • Review and respond to quotes
  • Message your service professional
  • Track service status and history

Service professionals

  • Manage assigned, accepted, active, and completed jobs
  • Send quotes and payment links
  • Manage customer communication
  • Use HamSel Growth business tools

Payments

  • Customer checkout and payment receipts
  • Stripe Connect for professional payouts
  • Billing and Growth subscriptions
  • Payment and refund questions

Messages

  • Keep service conversations inside the job record
  • Review homeowner and professional messages
  • Use job-specific communication history
  • Report communication concerns

Safety and trust

  • Protect your account credentials
  • Do not send passwords or payment credentials in messages
  • Use emergency services for immediate safety threats
  • Report suspicious activity to HamSel

HamSel on your phone

  • Install HamSel from your phone browser
  • Open HamSel from your Home Screen
  • Use the same account on desktop and mobile
  • Homeowners and professionals use one HamSel app
Contact SupportInstall HamSel on My Phone